Terms of Service
All transactions are processed through a 128-bit encrypted secure protocol. You may pay with either credit or debit cards. There is no extra charge for card payments. You may pay with Visa, MasterCard, Discover, American Express and PayPal securely online.
We currently ship using FedEx to all 50 U.S. States, Canada, Saudi Arabia, United Arab Emirates and India. Delays in shipping due to weather conditions, natural disasters and National Holidays are not the responsibility of Chevalier Watches. For delays in shipping due to out of stock product, contact us by email at: firstname.lastname@example.org.
Chevalier Watches come with a 12 month warranty from date of purchase. This warranty covers manufacturing defects of the watch itself (movement, case, crystal). Any damage to the watch caused by improper use or carelessness (dropping, crushing, denting, broken crystal) by the customer is not covered under this warranty as well as esthetic changes from normal wear and tear and aging to the watch casings and bands.
Refunds & Exchanges:
Orders cancelled before shipping will be fully refunded, otherwise all sales are final.
International shipments may require duties and taxes upon receipt of your package. If you choose not to pay for the customs duties/taxes, we cannot issue you a refund.
Exchanges only will be issued if warranty applies and your order is returned in its complete original packaging using one of our free return labels accompanied by a sales receipt.